Accepted Payment Methods

Billceltis provides multiple secure payment options to ensure a smooth and reliable checkout experience. We currently accept:

• Apple Pay
• Google Pay
• Mastercard (including Maestro)
• PayPal
• Shop Pay
• UnionPay
• Visa (credit & debit)

How the Checkout Works

Payments are processed in real time through secure and encrypted gateways. To complete your order:

• Add items to your shopping cart and review your selection
• Enter your shipping details
• Select your preferred payment method
• Confirm the transaction

Once your payment is authorised, you will see an on-screen confirmation and receive an email summarising your order details.

Payment Security

We prioritise the protection of your financial information. Our website uses industry-standard security protocols including:

• SSL encryption for all transmitted data
• PCI DSS compliance (Payment Card Industry Data Security Standard)
• Tokenisation of card data (we never store card numbers on our servers)
• 3D Secure authentication for extra verification
• Automated fraud prevention and monitoring systems

Currency & Pricing

All prices on our website are displayed in British Pounds Sterling (£).
If you’re using a card issued outside the UK, your bank or payment provider will convert the charge according to the exchange rate active at the time of purchase.

Order Confirmation

When payment is completed successfully, a confirmation screen will immediately appear. You will also receive an order confirmation email containing:

• Order summary
• Payment details
• Unique reference number

Failed or Declined Payments

If your payment is declined, the issue may be due to:

• Insufficient funds
• Card expiry or card blocks
• Bank restrictions
• Incorrect payment information
• Temporary technical issues

We recommend checking your details and attempting the payment again. If the problem continues, contact your bank or choose an alternative payment method. Our support team is available if assistance is needed.

Additional Fees

Billceltis does not apply extra processing fees for payments. However:

• Banks may charge international transaction or currency conversion fees
• Card issuers may apply cross-border charges
• Third-party payment services (e.g., PayPal) may use their own fee structure

Customers are responsible for understanding any fees charged by their provider.

Payment Support

For questions regarding billing, technical issues, or payment disputes, please contact:

BILLCELTIS
Address: 19 Victoria Ave, Harrogate HG1 5RD, United Kingdom
Phone: +44 7441425155
Email: support@billceltis.com
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)

We aim to respond within 24–48 hours.